SA GBS to create youth jobs

South Africa Minister of Trade and Industry, Dr Rob Davies, has said that the Global Business Services (GBS) incentive which became effective from January 1, 2019 will create employment opportunities for SA youths. 


According to Davies, who launched the GBS last month in London, UK, the opportunities will be especially in the areas of medium to high complexity jobs, youth will be exposed to servicing major global brands out of South Africa.

“Areas of special interest by potential global investors are legal services, finance and accounting and IT. South Africa’s Value Proposition remains a compelling business case for most global companies that are looking to optimise their customer solutions at a globally competitive rate,” he disclosed.

He also indicated that through continuous monitoring, global benchmarking study and investor engagements, the Department of Trade and Industry has been able to present a revised Global Business Services incentive.

“The key components of the GBS incentive include a 3-tier incentive program which includes non-complex job, medium complexity job and high complexity job, with an increase in value across all 3 tiers. A further change includes a reduction in the minimum criteria of 50 jobs across all levels of work to a minimum of 30 jobs for medium to high complexity jobs. To ensure that South Africa delivers the best quality services at the right price, the eligibility criteria was amended to include a minimum salary threshold of R60,000 per annum for entry level agent roles.”

The new Global Business Services incentive has replaced the previous Business Process Services Incentive.

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